Information
Nation:
Seven Keys to Information Management Compliance
Randolph A. Kahn, ESQ. and Barclay T. Blair
AIIM International
Available March 1, 2004
Paperback
Approx. 300 pp.
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Praise for Information Nation
- Kahn and Blair have managed to craft
into one superb, readable book the information both the novice
and specialist need to create an effective Information Management
Compliance program. Information Nation is one of the best resources
on compliance, in any risk topic, that I have ever read.
Win Swenson, Former Deputy General Counsel and Chair of the
Organizational Guidelines Working Group, U.S. Sentencing Commission;
Partner, Compliance Systems Legal Group
- Managing information to support compliance
is a monumental challenge for business and IT professionals today.
This book provides straightforward guidelines to help them meet
this challenge.
David B. Wright, President, LEGATO Software
- A practical roadmap for implementing
a successful compliance program. It completes the picture on information
use in commercial enterprises by laying the foundation for good
corporate governance, now a key strategic initiative for competing
in today’s global business environment.
Andy Lawrence, Eastman Kodak Company, One of Business Ethics
“100 Best Corporate Citizens for 2003”
- Many companies overlook the importance
of data management. Information Nation is a wake-up call that
reminds us all that improperly managed information is a huge liability.
The book is a great starting point for those that are just beginning
to put a policy in place, and for those experienced individuals
who are interested in performing a reality check on their existing
Information Management Compliance methodology.
Paul Butticaz, Vice President, SunTrust Robinson Humphrey
- At a time
when there is a pressing need to improve the way information is
managed, Kahn and Blair’s message and methodology are right
on. This book is much more than a “must read.” It
is a “must do” action plan for achieving compliance
and mitigating risks in today’s new world.
Robert F. Williams, Cohasset Associates, Inc.
Book Overview
Information Management has entered a
new era. An era shaped by headline-grabbing business failures and
scandals where information destruction and mismanagement played
a starring role. An era defined by tough new laws and regulations
that threaten to send executives to jail for information mismanagement.
An era where organizations are struggling to control and leverage
an ever-expanding body of business information, while reducing the
bottom line.
How can organizations respond to this new era in a manner that will
promote and protect their business and legal needs? How does the
mantra of corporate accountability and transparency translate to
the real world of tight budgets, fast-paced technological change,
and a constantly-shifting shifting legal and business landscape?
Information Nation provides
answers to these and many other critical questions faced by today’s
organizations. The authors introduce Information Management Compliance
(IMC), an exciting new concept that brings the tools and principles
of the compliance world to bear on Information Management. Each
of the Seven Keys to IMC are packed with practical insight and real
world examples that organizations large and small can use to evaluate,
design, or improve their current Information Management practices.
Written in plain English, and incorporating the latest developments
in law, technology and business practice, Information Nation is
required reading for anyone who shares responsibility for managing
information in their organization.
Table of Contents
Forward by Jay Cohen, ESQ. ...xi
Preface by John F. Mancini ...xv
Introduction: Welcome to a New Era of Information Management...1
PART 1 Laying the Foundations of Information
Management Compliance...7
Chapter 1 Why Information Management Matters...9
Chapter 2 Building the Foundation: Defining Records...17
Chapter 3 An Overview of Records Management...31
Chapter 4 Information Management Compliance (IMC)...43
Chapter 5 Achieving IMC: Introduction to the Seven Keys ...57
Chapter 6 Sarbanes-Oxley and IMC...65
PART 2 Seven Keys to Information Management Compliance ...75
Key 1 Good Policies and Procedures...77
Chapter 7 The Purpose of Policies and Procedures...79
Chapter 8 Making Good Policies and Procedures...89
Chapter 9 Information Management Policy Issues...103
Key 2 Executive-Level Program Responsibility...125
Chapter 10 Executive Leadership, Sine Qua Non ...127
Chapter 11 What Executive Responsibility Means ...141
Chapter 12 IT Leadership ...147
Key 3 Proper Delegation of Program
Roles and Components ...163
Chapter 13 Create an Organizational Structure to Support IMC ...165
Chapter 14 A Sample Information Management Organizational Structure...175
Key 4 Program Communication and Training...185
Chapter 15 Essential Elements of Information Management
Communication and Training...187
Key 5 Auditing and Monitoring to
Measure Program Compliance...201
Chapter 16 Use Auditing and Monitoring to Measure IMC ...203
Key 6 Effective and Consistent Program
Enforcement...219
Chapter 17 Addressing Employee Policy Violations...221
Chapter 18 Using Technology to Enforce Policy...23
Key 7 Continuous Program Improvement...239
Chapter 19 The Ongoing Work of...241
Conclusion...259
Notes...261
Index..271
Industry Resources...281
About the Authors...301
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